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Welcome to TodayTix Support
Please see below for answers to common questions. If your question isn't answered, feel free to
submit a support request
. If your question is urgent, please call us at +1 (855) 464-9778 [USA] or +44 800 802 1403 [UK].
Using Facebook login
What devices does the TodayTix app work on?
[UPDATED] Can I use TodayTix on my laptop or desktop?
[UPDATED] Is the TodayTix app available on Windows Phone?
What cities is TodayTix available in?
Why does TodayTix only sell tickets up to one week in advance?
Tickets, Seats & Delivery
How will I get my tickets?
Where will my seats be?
What is Concierge service?
Can you accommodate large groups (>6)?
Can TodayTix help me buy wheelchair accessible seats?
Orders, Pricing & Payments
Redeeming referral, gift and voucher codes
Can I cancel or modify my order?
What forms of payment does TodayTix accept?
Why do I have $1/£0.01 charges on my card?
Does TodayTix mark up tickets or charge fees?
Why is my payment being declined?
About Alert Me notifications
About TodayTix Gift Cards
About TodayTix Rush
About TodayTix Lottery & Special Offers
About the TodayTix Refer and Save program
The app is crashing/malfunctioning
The app won't download or update
I can't share via Twitter and/or Facebook (iOS)
Accounts, Security & Privacy
What does TodayTix do with my personal information?
Is my credit/debit card information safe?
I'm receiving communications or seeing shows in the wrong city
I forgot my password
About Android permissions
How do I deactivate my account?
UK Rush Ticketing Promotional Terms
UK Lottery Terms and Conditions
Terms and Conditions (United Kingdom)
Terms and Conditions (USA)
Other Common Questions
How do I get my show listed on TodayTix?
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