Terms and Conditions (USA)

1. Who We Are. TodayTix is a mobile application and web site for purchasing same-day and same-week theatrical tickets.

2. Why We Have Instituted These Terms and Conditions. TodayTix has created these Terms and Conditions ("Terms") to be as transparent as possible with regard to how we operate our businesses online and what we expect from our customers and partners when using our web site and apps. These Terms apply to all users of our web sites, our mobile application(s) (e.g. iPhone app), our services available via telephone and those transactions that take place in person, by postal or electronic mail (collectively, "Site", "Sites" or "Our Sites").

3. Where these Terms Apply. Transactions that transpire on Our Sites occur within the United States of America ("USA") and are governed by the laws and regulations of the USA. TodayTix makes no representation or warranty that Our Sites or services operate in accordance with the laws of any other nation, or that they or any part thereof, is appropriate for use in any particular nation or political subdivision (collectively referred to as "Nation"). Those who access and use Our Sites from another Nation do so at his or her own initiative and risk and are responsible for complying with all local laws, rules and regulations of the Nation from which Our Sites are accessed. Your use of Our Sites is Your acknowledgement that Our Sites and the products and services rendered by Us are subject to the laws and regulations of the USA, and You specifically waive any right to pursue claims that may arise under the laws of Your home Nation or the Nation from which You access this Site.

We reserve the right to change, modify, add, or remove ("Change") any provisions of these Terms at any time. Any such Change shall be effective immediately. Please check back from time to time to ensure continuing familiarity with the most current version of Our Terms.

4. Your Consent. Please read these Terms carefully. Your use of this Site constitutes your acceptance of these Terms without limitation, qualification or change. Your continued use of Our Sites constitutes Your consent to be bound by these Terms and Your promise to abide by the practices we describe herein, in our printed materials, and in other places on Our Sites. If you do not agree with these Terms or any other term on our Sites, or in our printed materials, do not use Our services or Sites.

5. Limited License. We grant to You a non-exclusive, limited, revocable right and license ("License") to visit and use Our Sites, provided you agree to comply with these Terms and the other policies and conditions governing Your use of the Sites. Nothing in this License, or in the Sites, shall be construed as granting you any other rights or privileges with respect to any Site or its content. In addition, we may terminate your right to access or otherwise use the Sites at any time, without giving you notice.

6. Restrictions on the Use of Content.

a) We provide information on the Sites for your personal and noncommercial use only. You may not copy, modify, distribute, display, perform, create derivative works from or transfer any of the content on Our Sites (except for your own personal, non-commercial use). Our Sites are to be used solely for lawful purposes. It is incumbent upon You to assure that Your use of Our Sites complies with all applicable local, state and federal laws of the US. You may not disrupt, modify or interfere with the Sites or its associated software, hardware or servers. In addition, you may not interfere with the use of the Site by others. You may not download any of the content found on this Site and use it for any public display, performance, sale or rental; or transfer, remove, modify or alter any trademark, copyright or other proprietary content from this web site, or copy any content for a purpose prohibited by these Terms. You agree that you will not use any automatic device, software or routine including, without limitation, any robots, spiders, web bots, web wanders, crawlers, worms or web ants or any manual process which may overload our network or servers or in any way interfere or attempt to interfere with the operation of this web site. In addition, You agree not to employ any of the foregoing in an effort to circumvent any security measures we have in place to protect our Site or to enforce our policies, including without limitation, the "CAPTCHA" system used on this Site and limits on ticket purchases. You agree not to attempt to conceal Your identity by using multiple Internet Protocol ("IP") addresses or email addresses to purchase tickets on the Site. If You violate these Terms (or if we in our sole discretion believe You have violated any of these Terms), we may terminate Your use of the Site, bar any future use of the Site by You (and by any IP addresses we believe to be associated with Your use of the Site), cancel Your purchase order or take appropriate legal action against You including, without limitation, seeking civil, criminal and injunctive redress.

b) TodayTix reserves the right to use any creative material provided by any partner on the TodayTix mobile application(s), website(s) or in promotional material.

7. Linking. At times, we or third parties may provide You with hypertext links to other web sites. Unless otherwise stated, we do not operate these other web sites and are not responsible for, and do not endorse the contents, information, products or services provided by such web sites. You acknowledge and agree that TodayTix shall not be responsible or liable, directly or indirectly, for any damages or loss caused or alleged to be caused by or in connection with Your use of or reliance on such other web site(s), or the contents, information, products or services provided on any such web site(s).

You may not link Your Site to any of Our web pages without Our prior express written permission. In addition, You may not frame on another web site any information located on Our Sites without Our prior express written consent. You may request such consents by submitting a support request. You agree that if We grant permission to You to link to Our Sites, You may not link any web page that (i) violates any applicable law or regulation, (ii) infringes the patent, copyright, trademark, trade secret or other intellectual property rights of others or violates any privacy, publicity or personal rights of others; or (iii) contains defamatory, obscene, threatening, abusive or hateful information or expressions.

8. Disclaimer. Your use of Our Sites is at Your own risk. We make no representations or warranties that there will be no errors transmitting information to and from Our Sites. We do not promise that information You receive from this Site is accurate or reliable or that this Site is free of computer viruses or other harmful mechanisms. Please see our Privacy Policy for information regarding the measures we take to protect information You provide to Us. We make no guarantee of the availability of any tickets or specific results from the use of the Site or of our service. OUR SITES, THEIR CONTENTS AND OUR SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability. TodayTix will not under any circumstances be liable to You for any consequential, incidental or special damages (including but not limited to lost profits) arising out of Your use of Our Sites, even if apprised of the likelihood of such damages occurring, and regardless of the legal theory upon which any alleged damages are premised. Notwithstanding the foregoing, TodayTix's liability is limited to the actual cost of any product or service purchased by You though Our Sites. 11. Indemnity. We may make claims against You for Your use of Our Sites that violates applicable laws, rules or regulations and/or Our policies posted on Our Sites. Subject to the Federal Tort Claims Act and applicable law, You agree to hold us harmless and indemnify us against any claims, losses, liabilities or expenses, including reasonable attorneys' fees, arising out of or in connection with Your use of Our Sites, Your use of Our Sites which violates any law, rule or regulation, Your use of Our Sites which violates any third party right.

10. Alternative Dispute Resolution.

A. Procedure. You agree that any and all disputes, claims or controversies arising out of or related to this Terms or Your use of Our Sites shall be submitted to mediation and if the matter is not resolved through mediation, it shall be submitted for arbitration. Unless the parties agree otherwise, any mediation and/or arbitration shall take place in the State of New York, New York County, and shall be administered by, and pursuant to the rules of, the American Arbitration Association ("AAA"). Your use of Our Sites is Your consent to the sole and exclusive personal jurisdiction of the AAA sitting in New York County, New York.  The foregoing procedure and the provisions of subsection B below shall not apply if You are a U.S. government agency or entity (a “US Entity”).  If you are a US Entity, You agree that any and all disputes, claims or controversies arising out of or related to this Terms or Your use of Our Sites shall be submitted to non-binding mediation.

B. Restrictions on Arbitration. Disputes shall be arbitrated on an individual basis. There shall be no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public or other persons similarly situated. The arbitrator's authority to resolve disputes and to make awards is limited to disputes between the Parties alone, and is subject to the limitations of liability set forth above. Furthermore, disputes brought by either party against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to this the arbitration. You specifically waive any right to be a member of a class action lawsuit for any claim You allege arising from the use of Our Sites.

11. Contacting Us Regarding Our Sites. If You have any questions concerning this Terms, You may submit a support request. Please note that email communications will not necessarily be secure; accordingly You should not include credit card information or other sensitive information in Your email correspondence with us. You must send any official correspondence via US postal mail to:

TodayTix, Inc.
64 Wooster Street Fl 2
New York, NY 10012

12. Your California Privacy Rights. If You are a California resident, You have the right to request information about how we share certain categories of personal information with third parties. California law gives You the right to send us a request at a designated address to receive the following information:

A. the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;

B. the names and addresses of the third parties that received that information; and

C. if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.

13. Refunds & Exchanges. All tickets sales are final and may not be returned to TodayTix for a refund or exchange. On rare occasion an above-the-title actor may be absent from a performance.  In this case theatregoers often have the option to either receive a full refund, or exchange tickets for a future performance. Should you find yourself in this situation, please contact and arrange directly with the theatre box office.  TodayTix is not responsible for any refunds or exchanges due to a missed performance by an actor. 

14. Late Patrons. Concierge delivery tickets not picked up by showtime are handled at the discretion of TodayTix. Please contact us if you are running late to the show.

15. Referral Program. TodayTix may, from time to time, elect to offer promotional codes, such as referral codes, that may entitle you to discounts or other benefits, subject to these Terms and any additional terms that TodayTix establishes with respect to such promotional codes. Specifically with respect to referral codes, only first-time customers are eligible to earn account credit with such codes. Neither any promotional code nor any account credit earned with a promotional code has any cash value and neither is transferable. Referral codes should only be used for personal and non-commercial purposes among your personal connections. You may share your referral code with friends and family via email, text messages, social media and other channels for which you are the primary content owner. You may not publicly distribute or pay to distribute your referral code on sites where you are not the primary content owner, including Wikipedia, coupon sites, review sites, paid search engine results or display advertising. The terms of referral codes and all other promotional codes are subject to cancellation, suspension or change at any time and at TodayTix’ discretion. TodayTix reserves the right to cancel or revoke any promotional code or any account credit in the event that TodayTix suspects that the use of the code or the earning of such credit was in any way erroneous, fraudulent, ilegal or otherwise in violation of these Terms.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk