What is Concierge service?

For select shows, TodayTix offers our exclusive Concierge service, hand delivering your tickets to you 30 minutes before showtime. We know all the tricks for getting the best tickets at the best prices, and we’ll do the work for you. We have a >99% fulfillment record, and the price and tickets are guaranteed. Once you complete your purchase and receive your confirmation, just look for your Concierge before showtime, identifiable by their red attire with the TodayTix logo printed on it. For your convenience, a picture of your Concierge’s location is included in your confirmation email.

Does Concierge cost more?

We add a $5 surcharge for the hand delivery of our Concierge tickets. This is by far the lowest rate in the industry. And, because we offer the lowest possible ticket prices, we think you’ll agree that it’s a great deal. Concierge service is not optional when available. 

Do I need to tip the concierges?

Our goal is to provide the best customer experience possible. Please do not feel the need to tip us! The best way show your thanks is to leave us an iTunes review, Yelp review or share with your friends via a social media post.

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